Privacy Policy

Effective Date: 01-01-2025
Business Name: Coastal Care Cleaning

Coastal Care Cleaning (“we,” “our,” or “us”) values the trust you place in us. Protecting your personal information is a priority, and this Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, request a quote, or book services:

• Personal Contact Information: Name, phone number, email address, physical address.

• Service Details: Information about your home or property needed to provide cleaning services.

• Payment Information: When processing payments, we may collect billing details. (Note: we do not store credit card information; payments are securely processed through third-party providers).

• Website Usage Information: Non-personal data such as browser type, IP address, and pages visited, collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Provide and manage our cleaning services.

• Communicate with you regarding appointments, quotes, or inquiries.

• Send updates, promotions, or service reminders (you may opt out at any time).

• Improve our website and customer experience.

• Comply with legal requirements.

3. How We Share Information

We do not sell or rent your personal information. Your information may only be shared with:

• Trusted Service Providers: Third-party companies that help us process payments, manage scheduling, or host our website.

• Legal Obligations: If required by law or to protect our rights, safety, or property.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no online system is 100% secure, we strive to use industry best practices to safeguard your data.

5. Cookies & Tracking Technologies

Our website may use cookies or similar tools to improve functionality and analyze usage. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

6. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you.

• Ask us to update or correct your information.

• Request that we delete your information, where applicable.

• Opt out of receiving marketing emails or messages at any time.

7. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Coastal Care Cleaning
Email: Support@CoastalCareCleaning.com
Phone: (941) 404-6026
Service Area: Venice, North Port, Englewood, Nokomis, and surrounding areas